اولویت بندی معیار سیستم های برنامه ریزی منابع سازمانی : تمرکز بر روی صنعت ساخت و ساز
|کد مقاله||سال انتشار||مقاله انگلیسی||ترجمه فارسی||تعداد کلمات|
|1194||2012||11 صفحه PDF||سفارش دهید||6750 کلمه|
Publisher : Elsevier - Science Direct (الزویر - ساینس دایرکت)
Journal : International Journal of Production Economics, Volume 139, Issue 1, September 2012, Pages 340–350
Many organizations use integrated management systems, which are better known as ERP (Enterprise Resource Planning) systems. The use of these systems has led to the discussion of methods to evaluate them, taking into account multiple perceptions and evaluation criteria. First, based on a review of the literature regarding the implementation and application of multi-criteria models for the evaluation of ERP systems, a set of ERP system selection criteria and subcriteria is proposed for the application of ERP to companies in the construction industry, because there is a greater need to support the Brazilian civil construction organizations, where there is shortage of this type of system. Subsequently, after the validation of these criteria by a group of information technology (IT) specialists, 79 respondents drawn mainly from the construction industry and IT participated in a field study to examine their perceptions of the importance of these criteria. The study showed that the financial, business and software criteria were most important for the respondents. In addition, the importance of the subcriteria of each criteria group was also presented to assist decision makers when selecting ERP systems.
According to Laudon and Laudon (2007), there is a tendency, especially in large organizations, to use integrated applications or systems, i.e., systems that cover all functional areas, implement business processes throughout the company, and include all management levels. Moreover, integrated applications help companies become more flexible and productive by more closely coordinating their business processes and integrating the process groups, thus focusing on more efficient resource management and customer service. According to Stair (1998), information systems have emerged without concern for data integration, but they have evolved in such a way that integration has become part of the organizational strategy. In this context, there is a strong tendency for companies to use integrated management systems or enterprise resource planning (ERP) systems, resulting in the need for the selection and acquisition of an appropriate system among the alternatives on the market. To make this selection, different criteria, some of them subjective, are taken into consideration. This situation occurs in different production industries, but it is aggravated in civil construction by the complexity of interconnecting projects in this industry. It is a highly heterogeneous sector, with a great diversity of specialties and large disparities in the size of companies, increasing the complexity of systems integration among the different companies. As a result of the particularities of this industry we can mention the composition of the productive chain of Brazilian civil construction, according to research conducted in the database of the “Câmara Brasileira da Indústria da Construção” (CBIC, 2010). It is composed of Construction (Building+Heavy Construction) which occupies the highest percentage in the productive chain with 65%, followed by Materials Industry (15.5%); Trade in building materials (7.7%); Services (6.1%); Machinery and equipment for the construction (2.2%); and other providers (3.5%).
نتیجه گیری انگلیسی
The initial literature review examined the theoretical framework, which served as the basis for modeling the proposed criteria and subcriteria to support ERP system selection for companies in the construction industry. Five main criteria (financial, business, software, technological and vendor) and 45 subcriteria at the lowest hierarchical level were identified. Experts on the relevant subjects validated this structure. The mapping of expert perception of the importance of ERP system selection criteria and subcriteria was performed through field research by a questionnaire that was administered to 79 respondents. Two samples were analyzed: the sample contained 79 respondents, and the second sample included a subgroup of the first, corresponding to 32 respondents who had worked or been involved with the implementation of integrated management systems (ERP). The questionnaire was structured into two sections. The first concerned the professional profile of the respondents, and the second concerned the prioritization of the criteria. The analysis of the professional profile of the respondents showed that most respondents from both samples worked mainly in IT and construction organizations, their primary focus was on the IT field, and they had over ten years of experience. Moreover, most respondents used P-ERP (proprietary ERP) systems in their organizations. Most of the 79 respondents (60%) had never implemented such systems. The assignment of weights to the highest hierarchy level criteria showed that the 79-respondent group considered the financial (24%) and business (23%) criteria to be most important, followed by the software (21%), technological (16%) and vendor (16%) criteria. Conversely, the 32-respondent group considered the software criterion (23%) to be the most important, followed by the financial and business (both 22%), vendor (18%) and technological (15%) criteria. This result is explained by the fact that the second group is more focused on the IT field.