دانلود مقاله ISI انگلیسی شماره 1728
عنوان فارسی مقاله

تجزیه و تحلیل روش DMAIC شش سیگما از دیدگاه حل مسئله

کد مقاله سال انتشار مقاله انگلیسی ترجمه فارسی تعداد کلمات
1728 2012 11 صفحه PDF سفارش دهید 10100 کلمه
خرید مقاله
پس از پرداخت، فوراً می توانید مقاله را دانلود فرمایید.
عنوان انگلیسی
An analysis of the Six Sigma DMAIC method from the perspective of problem solving
منبع

Publisher : Elsevier - Science Direct (الزویر - ساینس دایرکت)

Journal : International Journal of Production Economics, Volume 139, Issue 2, October 2012, Pages 604–614

کلمات کلیدی
- ساختاردهی مشکل - تشخیص - بهبود فرایند - بهبود کیفیت - شش سیگما
پیش نمایش مقاله
پیش نمایش مقاله تجزیه و تحلیل روش DMAIC شش سیگما از دیدگاه حل مسئله

چکیده انگلیسی

The DMAIC (Define-Measure-Analyze-Improve-Control) method in Six Sigma is often described as an approach for problem solving. This paper compares critically the DMAIC method with insights from scientific theories in the field of problem solving. As a single authoritative account of the DMAIC method does not exist, the study uses a large number of sources, consisting of prescriptive accounts of the method in the practitioner literature. Five themes are selected from the problem solving literature for the analysis of DMAIC—generality versus domain specificity of methods; problem structure; generic problem solving tasks; diagnostic problem solving; and remedial problem solving. The study provides a characterization of the types of problems for which DMAIC is a suitable method, but also identifies problems for which it may be ineffective. An important limitation of the method is its generality, which limits the methodological support it provides, and which fails to exploit task-domain specific knowledge. Domain-specific adaptations of the method partly overcome these weaknesses. Among the method's strengths are the powerful statistical techniques for fact finding and empirical verification of ideas, and the DMAIC stage model, which acts as a problem structuring device. The most prominent limitation identified in this study is Six Sigma's inferior methodology for efficient problem diagnosis. Methodological support for the identification of potential problem causes is offered as an incoherent and poorly structured collection of techniques, without strategic guidance to ensure efficiency of the diagnostic search. Adopters of the method should be aware of its potential limitations.

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