دانلود مقاله ISI انگلیسی شماره 1730
عنوان فارسی مقاله

نقش تجربه در موفقیت پروژه ی شش سیگما : تجزیه و تحلیل تجربی پروژه های بهبود

کد مقاله سال انتشار مقاله انگلیسی ترجمه فارسی تعداد کلمات
1730 2012 13 صفحه PDF سفارش دهید 12120 کلمه
خرید مقاله
پس از پرداخت، فوراً می توانید مقاله را دانلود فرمایید.
عنوان انگلیسی
The role of experience in six sigma project success: An empirical analysis of improvement projects
منبع

Publisher : Elsevier - Science Direct (الزویر - ساینس دایرکت)

Journal : Journal of Operations Management, Volume 30, Issues 7–8, November 2012, Pages 481–493

کلمات کلیدی
تجربه - یادگیری - تیم های بهبود کیفیت - فرایند حل مسئله ساختاریافته - شش سیگما
پیش نمایش مقاله
پیش نمایش مقاله نقش تجربه در موفقیت پروژه ی شش سیگما : تجزیه و تحلیل تجربی پروژه های بهبود

چکیده انگلیسی

Recent learning-by-doing research highlights the importance of examining multiple measures of experience and their relationship to the performance of work teams. Our paper studies the role of individual experience, organizational experience, team leader experience, and experience working together on a team (team familiarity) in the context of improvement teams. To do so, we analyze successful and failed six sigma improvement team projects at a Fortune 500 consumer products manufacturer with multiple business groups. Such improvement project teams focus on deliberate learning, which differs from the primary focus of work teams. Our analysis uses archival data generated by these improvement project teams over a six year time span. Of the four experience variables we study, we find that team leader experience exhibits the strongest relationship with project success, followed by organizational experience. Further, in contrast to prior-related research on work teams, we find no relationship between individual experience or team familiarity and project success beyond that explained by team leader and organizational experience. These results suggest that a well-developed and deployed structured problem-solving process—characteristic of effective six sigma deployments—may reduce the importance of team familiarity in the context of improvement teams.

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