دانلود مقاله ISI انگلیسی شماره 26995
ترجمه فارسی عنوان مقاله

سیستم پشتیبانی تصمیم گیری مبتنی بر شبیه سازی برای برنامه ریزی فرآیند کسب و کار

عنوان انگلیسی
A simulation-based decision support system for business process planning
کد مقاله سال انتشار تعداد صفحات مقاله انگلیسی
26995 2002 13 صفحه PDF
منبع

Publisher : Elsevier - Science Direct (الزویر - ساینس دایرکت)

Journal : Fuzzy Sets and Systems, Volume 125, Issue 3, 1 February 2002, Pages 275–287

ترجمه کلمات کلیدی
برنامه ریزی فرایند کسب و کار - سیستم پشتیبانی تصمیم گیری - شبیه سازی - متغیر زبانی - استدلال تقریبی - پردازش سفارش -
کلمات کلیدی انگلیسی
Business process planning, Decision support system, Simulation, Linguistic variable, Approximate reasoning, Order processing,
پیش نمایش مقاله
پیش نمایش مقاله  سیستم پشتیبانی تصمیم گیری مبتنی بر شبیه سازی برای برنامه ریزی فرآیند کسب و کار

چکیده انگلیسی

Over the last few years, there has been wide discussion in the field of economics research with regard to the process-oriented approach. Extensive restructuring took place in practice. To improve business processes, a generally applicable, object-oriented, simulation-based decision support system abbreviated as GEPSIS has been developed. It is used to model business processes and to evaluate different process alternatives quantitatively. The aim is to determine the optimal process. Within a business process context, tasks, work flows and decisions are influenced by persons whose behavior is not deterministic. Such a behavior cannot be described adequately taking crisp approaches. For this reason, consideration of uncertainty and vagueness is of special importance. Both stochastic and linguistic types of uncertainty are considered. The vagueness of verbal formulations is modeled using linguistic variables. Several specific procedures are developed for process control. They result from specific priority rules for the object classes. Furthermore, a knowledge-based procedure comprising approximate inference is developed. In this way, rules for the sequencing of workflow objects can be modeled approximating reality. The suitability of GEPSIS and the effects of the application of different procedures to process control are demonstrated. This is achieved by considering a mail order book and record store and analyzing its actual business – e.g. the order process. The example covers some typical flow structures which can be found in many order processing situations.