دانلود مقاله ISI انگلیسی شماره 41284
عنوان فارسی مقاله

بررسی اثرات حمایت از کارکنان بر رضایت شغلی و تعهد سازمانی: مورد خطوط هوایی تایوان

کد مقاله سال انتشار مقاله انگلیسی ترجمه فارسی تعداد کلمات
41284 2014 7 صفحه PDF سفارش دهید 4870 کلمه
خرید مقاله
پس از پرداخت، فوراً می توانید مقاله را دانلود فرمایید.
عنوان انگلیسی
Exploring the impacts of employee advocacy on job satisfaction and organizational commitment: Case of Taiwanese airlines
منبع

Publisher : Elsevier - Science Direct (الزویر - ساینس دایرکت)

Journal : Journal of Air Transport Management, Volume 36, April 2014, Pages 94–100

کلمات کلیدی
تعهد سازمانی - رضایت شغلی - نوآوری سازمانی - پشتیبانی استاد راهنما - توانمندسازی کارکنان
پیش نمایش مقاله
پیش نمایش مقاله بررسی اثرات حمایت از کارکنان بر رضایت شغلی و تعهد سازمانی: مورد خطوط هوایی تایوان

چکیده انگلیسی

The accessibility of information through the Internet has enables flight attendants to become more informed, as well as developing more control of their own affairs. Employee advocacy is related to the transparency of airlines' employment offers and the airlines' willingness to do what is best for their employees. After reviewing the relevant literature, this study focuses on how employee advocacy is influenced by the way employees are treated by their airlines. We explored strategies that airline administrations apply to employee advocacy, developed a research setting, analyzed the factors involved, and developed a casual model of the antecedents and consequences of employee advocacy. We formulated 5 hypotheses. Data were collected, using a questionnaire survey of flight attendants in Taiwanese airlines. All hypotheses were verified with data from a sample of the respondents, by using a structural equation model. Our results indicated that employee advocacy is positively related to flight attendants' job satisfaction and commitment to the organization. Organizational innovation, supervisor support, and employee empowerment are positively related to employee advocacy. Finally, this study concludes by discussing managerial implications and providing suggestions for future research.

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