دانلود مقاله ISI انگلیسی شماره 47125
عنوان فارسی مقاله

اثرات نظارت بر استرس نقش، نگرش شغلی و قصد ترک شغل در صنعت هتل

کد مقاله سال انتشار مقاله انگلیسی ترجمه فارسی تعداد کلمات
47125 2015 15 صفحه PDF سفارش دهید محاسبه نشده
خرید مقاله
پس از پرداخت، فوراً می توانید مقاله را دانلود فرمایید.
عنوان انگلیسی
The effects of mentoring on role stress, job attitude, and turnover intention in the hotel industry
منبع

Publisher : Elsevier - Science Direct (الزویر - ساینس دایرکت)

Journal : International Journal of Hospitality Management, Volume 48, July 2015, Pages 68–82

کلمات کلیدی
تابع نظارت - رضایت شغلی - تعارض نقش - ابهام نقش - تعهد سازمانی - قصد ترک شغل
پیش نمایش مقاله
پیش نمایش مقاله اثرات نظارت بر استرس نقش، نگرش شغلی و قصد ترک شغل در صنعت هتل

چکیده انگلیسی

In response to a dearth of mentoring studies in the hospitality literature, this study develops and tests a research model to investigate the influence of mentoring functions on role stress, job attitude, and turnover intention in the hotel industry. The data were collected from employees who had experienced mentoring programs at super-deluxe hotels in South Korea. This study conceptualized mentoring activity as having three main functions, including career development, psychosocial support, and role modeling. Structural equation model (SEM) analyses were used to explore the statistical significance of the paths between these functions and the main outcome variables. The psychosocial support function showed a significant relationship with all variables in the model (i.e., a positive effect on job satisfaction and organizational commitment, but a negative effect on role conflict, role ambiguity, and turnover intention). The relationships were not significant between the career development function and role ambiguity, between role modeling and role ambiguity, or between role ambiguity and turnover intention. The results will enable a better understanding of the effects of hotel mentoring programs and indicate directions for improving their outcomes. The findings can help hotel managers in developing more effective mentoring programs.

خرید مقاله
پس از پرداخت، فوراً می توانید مقاله را دانلود فرمایید.