رویکرد مهندسی دانش به مدیریت دانش
|کد مقاله||سال انتشار||مقاله انگلیسی||ترجمه فارسی||تعداد کلمات|
|52606||2007||23 صفحه PDF||سفارش دهید||11000 کلمه|
Publisher : Elsevier - Science Direct (الزویر - ساینس دایرکت)
Journal : Information Sciences, Volume 177, Issue 19, 1 October 2007, Pages 4072–4094
Knowledge management facilitates the capture, storage, and dissemination of knowledge using information technology. Methods for managing knowledge have become an important issue in the past few decades, and the KM community has developed a wide range of technologies and applications for both academic research and practical applications. In this paper, we propose a knowledge engineering approach (KMKE) to knowledge management. First, a knowledge modeling approach is used to organize and express various types of knowledge in a unified knowledge representation. Second, a verification mechanism is used to verify knowledge models based on the formal semantics of the knowledge representation. Third, knowledge models are classified and stored in a hierarchical ontology system. Fourth, a knowledge query language is designed to enhance the dissemination of knowledge. Finally, a knowledge update process is applied to modify the knowledge storage with respect to users’ needs. A knowledge management system for computer repair is used as an illustrative example.