دانلود مقاله ISI انگلیسی شماره 69872
عنوان فارسی مقاله

تاثیر کار احساسی و کار عاطفی بر روی سلامت شغلی و رفاه پرستاران بیمارستان استرالیای جنوبی

کد مقاله سال انتشار مقاله انگلیسی ترجمه فارسی تعداد کلمات
69872 2012 13 صفحه PDF سفارش دهید 7940 کلمه
خرید مقاله
پس از پرداخت، فوراً می توانید مقاله را دانلود فرمایید.
عنوان انگلیسی
The influence of emotional labour and emotional work on the occupational health and wellbeing of South Australian hospital nurses
منبع

Publisher : Elsevier - Science Direct (الزویر - ساینس دایرکت)

Journal : Journal of Vocational Behavior, Volume 80, Issue 3, June 2012, Pages 579–591

کلمات کلیدی
پرستاران؛ کار احساسی؛ کار عاطفی؛ حمایت اجتماعی؛ استرس شغلی؛ رضایت شغلی
پیش نمایش مقاله
پیش نمایش مقاله تاثیر کار احساسی و کار عاطفی بر روی سلامت شغلی و رفاه پرستاران بیمارستان استرالیای جنوبی

چکیده انگلیسی

Nursing is an emotionally complex occupation, requiring performance of both emotional labour (for the benefit of the organisation and professional role) and emotional work (for the benefit of the nurse-patient relationship). According to the Conservation of Resources Theory, such processes can have a significant effect on psychological wellbeing and occupational stress, although little is known about the factors that moderate their effects. This exploratory study investigated the relationship between emotional labour and emotional work on psychological wellbeing and occupational stress in 239 nurses sampled from a South Australian hospital. The multi-component questionnaire study focused on the emotional labour elements of emotion expression and suppression, as well as surface acting and deep acting, and examined the companionship, help, and regulation elements of emotional work. In a multivariate model, emotional work was found to be less strongly predictive of negative psychological outcomes than was emotional labour, but was more strongly predictive of positive outcomes. Social support may moderate or be an antecedent to the performance of emotional labour and emotional work. The findings support the Conservation of Resources Theory with emotional work, rather than emotional labour, enabling the uptake of resources and leading to positive occupational health and wellbeing.

خرید مقاله
پس از پرداخت، فوراً می توانید مقاله را دانلود فرمایید.