دانلود مقاله ISI انگلیسی شماره 78699
عنوان فارسی مقاله

نقش روز رسانی نرم افزار در دوام سیستم های اطلاعات - مطالعه تجربی از دیدگاه کاربر

کد مقاله سال انتشار مقاله انگلیسی ترجمه فارسی تعداد کلمات
78699 2016 14 صفحه PDF سفارش دهید محاسبه نشده
خرید مقاله
پس از پرداخت، فوراً می توانید مقاله را دانلود فرمایید.
عنوان انگلیسی
The role of software updates in information systems continuance — An experimental study from a user perspective
منبع

Publisher : Elsevier - Science Direct (الزویر - ساینس دایرکت)

Journal : Decision Support Systems, Volume 83, March 2016, Pages 83–96

کلمات کلیدی
بروز رسانی نرم افزار؛ ویژگی های IT ؛ دوام IS - اتخاذ-IS post ؛ تئوری تایید انتظار
پیش نمایش مقاله
پیش نمایش مقاله نقش روز رسانی نرم افزار در دوام سیستم های اطلاعات - مطالعه تجربی از دیدگاه کاربر

چکیده انگلیسی

Although software updates are a ubiquitous phenomenon in professional and private IT usage, they have to date received little attention in the IS post-adoption literature. Drawing on expectation–confirmation theory and the IS continuance literature, we investigate whether, when and how software updates affect users' continuance intentions (CI). Based on a controlled laboratory experiment, we find a positive effect of feature updates on users' CI. According to this effect, software vendors can increase their users' CI by delivering features through updates after a software has been released and is already used by customers. We also find that users prefer frequent feature updates over less frequent update packages that bundle several features in one update. However, the positive effect from updates occurs only with functional feature updates and not with technical non-feature updates, disclosing update frequency and update type as crucial moderators to this effect. Furthermore, we unveil that this beneficial effect of feature updates operates through positive disconfirmation of expectations, resulting in increased perceived usefulness and satisfaction. Implications for research and practice as well as directions for future research are discussed.

خرید مقاله
پس از پرداخت، فوراً می توانید مقاله را دانلود فرمایید.