تاثیر استفاده از فن آوری های نوین در ارائه خدمات حمل و نقل عمومی و تجربه مسافر: تمرکز بر پیاده سازی در استرالیا

The emergence of Intelligent Transport Systems (ITS) has been recognised with many initiatives during the last 20 years. In Europe, the “ITS Action Plan” identifies a number of applications as key elements contributing to the efficient co-ordination of the overall transport chain. The context and experience surrounding the recent widespread development of technological tools and ICT platforms to support the emergence of ITS are notable for the way in which they permeate the transport and logistics chain. But a key question remains: to what extent is the public transport sector able to exploit the wider benefits of ITS? This paper provides a comparative analysis of ITS policy between Europe and Australia. With a focus on the applications and methods adopted in the use of ITS in the public transport sector in Australia the paper critiques their effectiveness in enhancing passenger experience, operator effectiveness and the likely effect on patronage. The relatively low incidence of the use of ITS in the public transport system in Australia, as compared to Europe, is discussed in the context of technology trends/pathways and impediments to deployment in the public transport sector.

The emergence of Intelligent Transport Systems (ITS) has been recognised with many initiatives during the last 20 years and recently in Europe with a specific “Recommendation”, the “ITS Action Plan” (EC-ITS, 2007). The recent widespread development of technological tools and ICT platforms to support the emergence of ITS and the way in which they have permeated the transport and logistics chain are well documented. In contrast, the extent to which the public transport sector has been able to exploit the wider benefits of ITS is an unanswered question. This paper provides a critique of methods adopted in the use of ITS and its impact using a case study approach and comparing European and Australian experience. In comparison to Europe, the evidence suggests that Australian cities have a relatively low incidence of the use of ITS in the public transport system and the paper seeks to present an explanation for this lower take up. The paper begins with an overview of ITS policy in Australia and Europe (Section 2) before moving on to consider experience to date in Australia with a number of ITS applications (bus priority, journey planning and flexible transport services) in Section 3. Section 4 considers factors influencing ITS policy and application and explanations for lower take up of ITS applications in Australia.