تجزیه و تحلیل ارگونومیک کار در فروشگاه عینک فروشی

Ergonomics is a science of work that directly endorses the creation of machinery and gadgets to be used safely and efficiently, as well as the conception and assessment of workplaces. This research aims to point the activities that take place in an eyeglass store located in the city of João Pessoa - PB - Brazil, as well as to analyze the ergonomic problems that happen in that environment. The adopted methodology was a field research with direct observation, where were applied surveys with the clients, as well as physical and photographical data collection. This work used the parameters of the Workplace Ergonomic Assessment (WEA), which helped the diagnosis and the suggestions for achieving the necessary adjustments for the ergonomic comfort. For the theoretical basis, there were used works from Pronk [10], Iida [4], Moraes & Pequini [9], Tilley [8], Dul & Weerdmeester [1] and Motta [5], as well as the NR-17 [3], NBR-9050 [6] and virtual sources of research. The results showed deficiencies in the physical and functional aspects of the environment, where the difficulties in the customers’ adaption to the place do not favor a good performance to the realization of the developed activities, evidencing the relevance of having more researches like this. That being said, designers address the wide theme of Ergonomics in their investigations and absorb it in their projects.