توانمندیهای در حال توسعه برای یک فرآیند بهبود مستمر در "بخش ماشن آلات کارگاه" از طریق یادگیری طراحی مفهومی کارخانجات و اعتبار سنجی تجربی

Developing employees’ competencies in order for them to be able to solve problems quickly is an essential feature of future-oriented production. The object of research and practice in this field is to develop action-oriented approaches implemented through learning factories. So far, however, these approaches have not taken sufficient account of production workers, even though the development of their competencies is necessary for a broadly based and continuous improvement process. An integrative approach is presented. It enables the development of problem-solving competencies among shop-floor workers during a target-oriented continuous improvement (CI) process with the use of learning cells.

The challenges of the market, such as shorter product life cycles, greater numbers of product variants and growing economic volatility, require that, in order to sustain their competitiveness, companies must be able to quickly adapt their production methods to changing market conditions [1,2]. Companies must therefore be capable of continuously improving their production processes and also of developing them further. This means that the extent to which the actors in an organization are able to implement the necessary changes is becoming an increasingly important question [3,4]. This makes the ability of all employees to contribute to improvements a key success factor for the operative excellence of production processes. The paper introduces a novel and empirically validated qualifying approach, which is part of the research agenda for competency development in the learning factory CiP [5-7].

The approach presented is an integrative strategy which enables competency development among shopfloor operators in dealing with problems during a targetoriented improvement process and includes the use of learning cells. The research results so far obtained suggest that the application of the developed method should be studied further in an industrial setting. To this end, longer-term studies should be undertaken in order to obtain further differentiated results. Therefore, different groups from the production types, single-part production and multiple-part production, will be separately explored in depth. A further research aim would be to discover which targets can be reasonably addressed with actual shopfloor personnel and which targets should only be dealt with by experts in order to determine a criterion for breaking off the method. It may be assumed that improvements at the level of the overall value stream require a great deal of knowledge about potential solutions on account of the changing material flows and steering concepts. For this reason these targets would appear less suitable to be dealt with by shop-floor operators.