یکپارچه سازی فازی ابزار C و TOPSIS برای ارزیابی عملکرد: نرم افزار و تحلیل مقایسه ای
|کد مقاله||سال انتشار||مقاله انگلیسی||ترجمه فارسی||تعداد کلمات|
|46526||2014||11 صفحه PDF||سفارش دهید||8781 کلمه|
Publisher : Elsevier - Science Direct (الزویر - ساینس دایرکت)
Journal : Expert Systems with Applications, Volume 41, Issue 9, July 2014, Pages 4186–4196
In this paper we introduce a multi-method multiple criteria approach for evaluating the performance of organizations. Performance analysis may include both strategic and operational performance, as well as financial and other less tangible factors. This paper introduces the use of Fuzzy C-Means and TOPSIS for organizational performance evaluation purposes. Using real company data and balanced scorecard accounting and performance dimensions the methodology is applied and evaluated. The predictive abilities of the technique from an organizational performance evaluation approach are evaluated using this data. One of the results from the illustrative application is that economic performance evaluation is not the best predictor of overall viability of some organizations, especially e-commerce based organizations.