جستجوی محله متغیر برای مشکل طراحی شبکه پس از فروش دو هدفه: روش تجزیه و تحلیل چشم انداز تناسب اندام

Post-sales services are important markets in electronics industry due to their impact on marginal profit, market share, and their ability to retain customers. In this study, designing a multi-product four-layer post-sales reverse logistics network operated by a 3PL is investigated. A bi-objective MILP model is proposed to minimize network design costs as well as total weighted tardiness of returning products to customers. To solve the proposed model, a novel multi-start variable neighborhood search is suggested that incorporates nine neighborhood structures and three new encoding–decoding mechanisms. In particular, a fitness landscape measure is employed to select an effective neighborhood order for the proposed VNS. Extensive computational experiments show the effectiveness of the proposed heuristic and the three encoding–decoding mechanisms. The proposed method finds significantly better Pareto optimal sets in comparison with the original Priority method based on the number and the quality of obtained Pareto optimal solutions. In addition, it shows high efficiency by finding near-optimal solutions for the single objective versions of the problem.