موفقیت یا شکست سیستم های اطلاعات بیمارستانی بیمارستان های دولتی وابسته به دانشگاه علوم پزشکی زاهدان: یک مطالعه مقطعی در جنوب شرقی ایران

The evaluated hospital information systems were considered relatively successful in terms of functional, ethical, and cultural factors but were considered as a relative failure in terms of behavioral, organizational, and educational factors form the users' perspective. Only the legal factor showed success, while organizational, behavioral, technical and educational factors showed relative success and the cultural factor showed relative failure from HIS and IT authorities’ perspective. Therefore, assessing the users’ needs before implementing the system, involving them in various stages of implementation, training them, and improving their computer skills seem to be necessary to achieve a better level of system success.