رضایتمندی و پایداری مشتری سیستم اطلاعاتی و قصد پیگیری: یک روش مدل سازی یکپارچه

In a meaningful CIS use situation at HEGP, this study confirms the importance of CISQ in explaining satisfaction and CI. The proposed UMISC model that can be adapted to each phase of CIS deployment could facilitate the necessary efforts of permanent CIS acceptance and continuance evaluation.