اثرات رفتار انسان در کارآیی سیاست های مسیریابی در برداشت سفارش: مورد انحرافات مسیر

This paper presents a detailed evaluation of the relative efficiency of order picker routing policies when order pickers deviate from pre-specified routes. First, different behavioral factors that may result in deviations from pre-specified routes are identified in a state-of-the-art literature review and using the results of an exploratory case study. Subsequently, an agent-based simulation model is developed to quantify the effects of deviations from pre-specified routes. The simulation model is then used to compare different routing policies in an extensive simulation experiment. The results of this paper indicate that even in case order pickers deviate from given routes, implementing the optimal routing policy should be the preferred option in most real-world scenarios.