دانلود مقاله ISI انگلیسی شماره 46750
ترجمه فارسی عنوان مقاله

استفاده از فرایند تحلیل شبکه ای فازی برای ارزیابی خطرات در اجرای سیستم برنامه ریزی منابع شرکت

عنوان انگلیسی
Using Fuzzy Analytic Network Process to assess the risks in enterprise resource planning system implementation
کد مقاله سال انتشار تعداد صفحات مقاله انگلیسی
46750 2015 12 صفحه PDF
منبع

Publisher : Elsevier - Science Direct (الزویر - ساینس دایرکت)

Journal : Applied Soft Computing, Volume 28, March 2015, Pages 196–207

ترجمه کلمات کلیدی
برنامه ریزی منابع سازمانی (ERP) - ارزیابی ریسک - فرایند تحلیل شبکه ای فازی(FANP)
کلمات کلیدی انگلیسی
Enterprise Resource Planning (ERP); Risk Assessment; Fuzzy Analytic Network Process (FANP)
پیش نمایش مقاله
پیش نمایش مقاله  استفاده از  فرایند تحلیل شبکه ای فازی برای ارزیابی خطرات در اجرای سیستم برنامه ریزی منابع شرکت

چکیده انگلیسی

The aim of this paper was to evaluate the risk level for both intra-organizational cultures and for different industries in implementing an enterprise resource planning (ERP) system. This study adopts the Fuzzy Analytic Network Process (FANP) method to assess ERP implementation risks, which were categorized into four dimensions: management and execution, software system, users, and technology planning. An empirical survey was conducted that utilized the collected survey data of 20 ERP experts in Taiwan to assess, rank, and improve the critical risks of ERP implementation via the FANP method. Based on the results of the FANP method, a follow-up survey of ERP end-users in different departments of three industries was conducted to assess how intra-organizational cultures and cross-industries affect users’ perceived risks a real world scenario. Our research results demonstrated that “lack of management support and assistance” is vital risk for a successful ERP implementation. Top management support and involvement are crucial and essential factors to the success of a firm's ERP implementation. “Ineffective communication with users” was found to be the second highest risk factor. The benefits of using the FANP method for evaluating the risk factors come from the clear priority weights between alternatives. Finally, this study provides suggestions to help enterprises decrease ERP risks, and enhance the chances of success of ERP implementations among intra-organizational cultures and across-industries.