مدیریت تعارض میان دانش آموزان دبیرستان

The present research investigates the role of the perception of the environment as a determining factor in choosing a conflict management technique. The study was conducted on a sample of 485 secondary school students involved in conflict management training. The proposed educational intervention intended to promote an increased awareness on the cognitive, emotional and social dynamics that characterize the conflict and allow a better understanding of the environment. The intervention facilitated a positive reading of the episodes of conflict, providing advanced instruments for their resolution and stronger motivation to apply them. In fact, the results of the research show that the students with the most positive perception of their schoolmates are also those more willing to adopt constructive conflict management strategies.