تأثیر محیط سازمانی برای مدیریت منازعات در میان کارکنان بهداشتی سازمان

Any form of conflict in a workplace if not given immediate solution may hinder success to the organization. This study aimed to investigate the relationship and effects of organizational climate to conflict management among health personnel in Kranuan Municipality, KhonKaen province, Thailand. A total of 155 health personnel who have been working for more than a year were selected as respondents. A cross-sectional descriptive research design was employed in this study. Descriptive statistics such as frequency, percentage, mean, and standard deviation and inferential statistics namely Pearson product moment correlation and stepwise multiple regression were utilized in this study. Results indicated that the level of conflict management of respondents was at the average level (). In addition, those dimensions of organizational climate namely structure, responsibility, warmth, standard of performance, conflict and unity have showed significant positive and average relationships to conflict management at significant level of 0.01. However, the dimensions of organizational climate like reward, risk, and support also showed positive, significant but low relationships to conflict management at a significant level of 0.01. Finally, the findings also revealed that there are four significant predictors namely: conflict, warmth, structure, and responsibility dimensions contributed 33.5 percent of variances at the significant level of 0.05. Finally, these four organizational climate dimensions are able to predict the conflict management among the organization personnel in Kranuan Municipality.