فرآیندهای شناسایی و بررسی رویدادهای ناخوشایند و نزدیکان در یک مرکز پزشکی علمی

There was wide variation regarding how clinical programs identify and review adverse events and near misses within the MMCs, QA Meetings, and Educational Conferences, and some programs had no such processes. A well-designed, coordinated process across all clinical areas that incorporates accepted approaches for event analysis may improve the quality and safety of patient care.