چه چیزی برای پیاده سازی یک حسابرسی مبتنی بر وب و مداخله بازخورد با بازدیدکنندگان در جهت بهبود کیفیت مراقبت لازم است: یک مطالعه نقشه برداری مفهومی در تیم های توانبخشی قلب

Concept mapping appeared efficient and useful to understand contextual factors influencing QI implementation as perceived by healthcare teams. While presence of a web-based A&F system and external quality assessor were seen as instrumental for gaining insight into performance and formulating QI actions, QI team commitment and organisational readiness were perceived as essential to actually implement and carry out these actions. These two sociotechnical factors should be taken into account when implementing and evaluating the success of QI implementations in future research.