بررسی رابطه بین هوش هیجانی خصلتی و عملکرد کار عاطفی

This study examined the relationships between trait emotional intelligence (EI) and tasks involving the recognition of facial expressions of emotion. Two facial expression recognition tasks using the inspection time (IT) paradigm assessed speed of emotional information processing. An unspeeded emotion recognition task was also included, and a symbol IT task was used to assess speed of processing of non-emotional information. It was found that scores on all three emotion-related tasks were strongly intercorrelated, as were scores on the three IT tasks. The two emotional IT scores remained significantly correlated when symbol IT performance was partialled out. This finding, together with the associations between the speeded (IT) and unspeeded face tasks suggests that the association between the emotional IT tasks is not entirely accounted for by general processing speed, and that a general emotion-processing ability also contributes to performance on these tasks. An EI subscale assessing Appraisal of Emotions was significantly correlated with performance on the emotional IT tasks, suggesting that self-reports of emotional perception ability do relate to performance measures.

Emotional intelligence (EI) is a topic of considerable current interest both amongst individual differences researchers and the general public. The EI concept provides a psychometric framework for the intuitive and appealing idea that people differ in their `emotional skills' and that these differences would be expected to relate to real-life outcomes such as career and relationship success. A person's overall EI score is expected to provide a general measure of their emotional competence, whilst a number of sub-domains of EI involving the perception, control and use of emotions in the self and in others have also been characterised (see for example Bar-On, 2000; Mayer, Caruso, & Salovey, 2000). Although EI measures have been found to associate as predicted with outcomes such as life satisfaction and social network size and quality (Ciarrochi, Chan, & Bajgar, 2001; Palmer, Donaldson, & Stough, 2002; Saklofske, Austin, & Minski, 2003), there are unresolved problems associated both with the measurement of EI and with the underlying causes of observed EI differences between individuals.