ارائه متدولوژی اجرای کارت امتیازی متوازن برای ارزیابی عملیاتی گروه های صنعتی

The value of operation assessment has been specified for organizations and it plays a vital role in most of the organizations. Complexity and frailty of decision making in business makes Strategic management imperative. On the other hand, key operational factors are fiscal and non-fiscal measurement criteria used to identify goal's quality and reflect an organization strategic action. These factors are used to assess the present condition of the company and define suitable solutions to business methods. This study proposes an appropriate methodology in order to design and implement balanced score card (BSC) for operational appraisal of industrial groups. In order to achieve this goal thirteen required steps is proposed and discussed.