عوامل مهم برای موفقیت برنامه کیفیت شش سیگما و تاثیر آنها روی شاخص های عملکرد در برخی از بیمارستان های لبنان

The rest of the paper is organized as follows: First, an overview on the relevant literature reviews with respect to the identified Six-Sigma factors. After that, the methodology and the data analysis of the results are presented. The end of this paper is concluded with the discussion and suggestions for further research.