مانند، نظر، و به اشتراک گذاری در فیس بوک: چگونه هر رفتار متفاوت از دیگر است

People engage in communication on Facebook via three behaviors—like, comment, and share. Facebook uses an algorithm that gives different weight to each behavior to determine what to show in user’s screen, suggesting that the strategic implication of each behavior may differ from the other. This study investigates when each behavior can be encouraged by organizational messages, thereby making clearer distinctions between three behaviors. A content analysis of organizational messages was conducted, where the researchers assessed message features and related them to each behavior separately. The findings indicated that different message features generated different behaviors: Sensory and visual features led to like, rational and interactive to comment, and sensory, visual, and rational to share. This suggests that like is an affectively driven, comment is a cognitively triggered behavior, and share is either affective or cognitive or a combination of both.