توسعه یک چارچوب برای اجرای ابزارهای تعمیر و نگهداری با استفاده از مدل سازی تفسیری

Maintenance tools and techniques (MTTs) are increasingly implemented by many Indian SMEs to improve their performance and to obtain the competitive advantage with long time stability in the stern global market in terms of productivity, cost, and quality. But, implementation of right MTTs is not an easy task. There are different maintenance tools and techniques and their proper implementation will help in improving SMEs competitiveness. The main objective of this paper is to understand the mutual interaction of these MTTs and identify the ‘driving MTTs’ (i.e. which influence the other MTTs) and the ‘dependent MTTs’ (i.e. which are influenced by others). In the present work, this study identifies the important tools and techniques of maintenance through a literature review. Later, five experts from the manufacturing and service industry and academia took up ISM of the MTTs, based on the interrelationships among these MTTs. The industrial practitioner/decision makers will be benefited by this framework to implement right MTTs for Indian SMEs.