بررسی مقالات و مطالعه موردی زنجیره های تامین پایدار با تمرکز بر معیارها

We review the literature on sustainable supply chains during the last decade; 2000–2010. We analyze the literature from different perspectives. We then provide frameworks for sustainable supply chain management and performance measures. We also provide a case study to illustrate the experience of a utility supply chain in setting performance indicators.

The topic of supply chain sustainability has been of great interest for the last decade both in academia and the practitioners’ world. Due largely to pressures from various stakeholders, especially government regulators, community activists, non-governmental organizations (NGOs), and global competition, many companies have adopted a certain level of commitment to sustainability practices. Some of these commitments are sometimes superficial and non-compulsory, for example including the motto “Think before you print” in a company's electronic mail communications. Other companies are still hesitant to commit to sustainability measures, as long as they are not forced to do so by law. The common trait between these companies is that they do not have a common standard for evaluating sustainability initiatives (e.g., Searcy et al., 2009 and Tweed,). Some authors even argue that there are incompatibilities between the known principles of performance measures and supply chain dynamics (e.g., see Lehtinen and Ahola, 2010). Thus, there is a need for more research on developing an appropriate framework for performance measurements in supply chains. It is our goal in this paper to survey the literature and extract a common framework for sustainable supply chain performance measures and metrics. The rest of the paper is organized as follows. In the next section we outline the review objectives and methodology. In Section 3 we provide a definition of sustainable supply chain management. The results of our review are presented in Section 4. In Section 5 we describe two frameworks: one for managing sustainable supply chains and the other for the development of performance measures for sustainable supply chains. A case study to illustrate the experience of an electric utility company in setting performance indicators is reported in Section 6. Finally, in Section 7 we conclude and suggest a future research agenda for the field of sustainable supply chain management.

We have reviewed research on sustainable supply chain management with a focus on studies that were published in the last decade. After providing a definition for sustainable supply chain management we presented our literature survey results. Based on these results we have developed an original framework for sustainable supply chain management. Recognizing the importance of reliable performance measures for the maintenance of sustainable supply chain practices we have also included a case study describing the experience of a utility company in setting performance indicators. This case showed that there is a strong demand in industry for such indicators and that more complex indicators are required. Based on these findings we also developed a framework for sustainable supply chain metrics. As shown in Fig. 2 there is an increasing interest in studying sustainable supply chains. Below we outline a research agenda based on our findings in the literature and experience with the case study company: • Industry specific research: we feel that more attention should be given to industry-specific research on sustainable supply chain management. For example, although in practice the ICT industry has been judged to be successful in greening their supply chains, they haven't been well studied in the literature. As per Table 3 it is also clear that different performance measurement systems need to be developed for different industries. Searcy et al. (2007) and Hassini and Surti (2011) provide example studies in the utilities and transportation/logistics sectors, respectively. • Pricing: the operations management literature is currently thriving with research at the interface of marketing and operations that would usually incorporate pricing as an important decision making lever (e.g., see recent review by Tang, 2010). However, as shown in Fig. 4 we found only one paper that addresses the pricing issue in a sustainable supply chain context. As we stressed in our framework for sustainable supply chains, we believe it is important that, pricing, as part of the value proposition to the customer, be more strongly emphasized.