نرم افزار یکپارچه سازی: سیستم برنامه ریزی منابع سازمانی در صنعت گردشگری، مطالعه موردی پرتقال

Business and technology evolution, globalisation and competitiveness improvement, are factors leading organizations to adopt last generation technology, therefore creating heterogeneous technical environments in most cases. Thus, the technical issue of Information Systems (IS) integration became more and more complex due to the need to share data and functionalities among several systems. And this is a challenge in what flexibility and adaptability are concerned. This paper has the objective of focus the problem in the context of ERP (Enterprise Resource Planning) systems, in particular in the sector of hospitality industry, through a case study developed in Portugal, discussing strategies towards application integration projects.