تفاوت هایی که مهم هستند: تجزیه و تحلیل دیالکتیکی ویژگی های فردی و ابعاد شخصیت کمک به اضطراب کامپیوتر

This paper adopts Weil and Rosen’s [Weil, M. M., & Rosen, L. D. (1995). The psychological impact of technology from a global perspective: a study of technological sophistication and computer anxiety in university students from twenty-three countries. Computers in Human Behavior, 11(1), 95–133] definition of computer anxiety in terms of anxiety about interactions with computers and negative global attitudes, and “negative cognitions” or “self-critical internal dialogs”. Using data from a study of 242 graduate and undergraduate students at a small private university in Western New York, the sample is segmented into high and low computer anxiety groups. These groups are then tested for significant differences in individual characteristics, including the Big Five personality dimensions, computer experience, math and verbal skills, and cognitive orientation. It is found that three of the personality dimensions (Neuroticism, Openness, and Agreeableness), one aspect of cognitive orientation (Flexibility), and verbal skills show statistically significant differences between the two groups. The evidence with respect to math skills and computer experience is mixed. Interpretation of results is presented. Limitations, delimitations, and potential directions for future research are discussed.