A sampling based sentiment mining approach for e-commerce applications
آشنایی با موضوع
مشتری مداری یعنی ارائه خدمت به مشتری قبل، حین و بعد از ارائه خدمات. باتوجه به روند جهانی شدن، اگر سازمانی تمایل به موفقیت داشته باشد و بخواهد سهم عمده ای از بازارها و سود سرشاری را نصیب خود نماید، حتماً مشتری مداری را سرلوحه همه امور خود قرار خواهد داد. مشتریان راضی منبع سود شرکت ها هستند. شرکت هایی که نمی توانند مشتریان را راضی نگهدارند، در درازمدت از بازار حذف خواهند شد. ارایه خدمات به مشتریان با کیفیت عالی و به طور مستمر، موجب ایجاد مزیت های رقابتی برای شرکت می شود. خدمت یا محصولی که نتواند نیازها، خواسته ها و انتظارات مشتریان را برآورده کند، ایده آل محسوب نمی شود. هر سازمان یا شرکت باید ترکیب مناسب، عملکرد مناسب، دوام مناسب و قیمت مناسب را در مورد هر محصول یا خدمت در نظر بگیرد. مشتریان به ما کمک می کنند تا متناسب بودن را شناسایی کنیم و تنها کاری هم که ما باید انجام دهیم، این است که از آنها نظرخواهی کنیم.
در این صفحه، تعداد 146 مقاله انگلیسی از ژورنال ها و مجلات معتبر پایگاه ساینس دایرکت (ScienceDirect) درباره موضوع مشتری مداری آرشیو شده است که شما می توانید مقالات مورد نظر خود را بر اساس سال انتشار، موضوع مقاله، وضعیت ترجمه و تعداد صفحات، انتخاب نموده و دانلود فرمایید.
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در صورتی که مقاله لاتین مورد نظر شما تا کنون به زبان فارسی ترجمه نشده باشد، واحد ترجمه پایگاه ISI Articles با همکاری تنی چند از اساتید و مترجمان با سابقه، آمادگی دارد آن را در اسرع وقت و با کیفیت مطلوب برای شما ترجمه نماید.
An examination of effectiveness of demand pull practices for accomplishing sustainable development in manufacturing industries
Corporate identity, customer orientation and performance of SMEs: Exploring the linkages
Customer Orientation in the Local Media. Case Study: The Audiovisual in Dambovita County ☆
Customer Orientation, Innovation Competencies, and Firm Performance: A Proposed Conceptual Model ☆
Becoming an ambidextrous hotel: The role of customer orientation
Testing the stressor–strain–outcome model of customer-related social stressors in predicting emotional exhaustion, customer orientation and service recovery performance
Cultural determinants of customer- and learning-oriented value systems and their joint effects on firm performance
Antecedents to Customer Involvement in Product Development:: Comparing US and Chinese Firms
The impact of CSR on casino employees’ organizational trust, job satisfaction, and customer orientation: An empirical examination of responsible gambling strategies
Enhancing business performance of hotels: The role of innovation and customer orientation
BSEM estimation of network effect and customer orientation empowerment on trust in social media and network environment
The roles of infrastructure capability and customer orientation in enhancing customer-information quality in CRM systems: Empirical evidence from Taiwan
An Investigation on the Effect of Organizational Citizenship Behaviors (OCB) Toward Customer-orientation: A Case of Nursing Home
The managed heart: The structural analysis of the stressor–strain relationship and customer orientation among emotional labor workers in Korean hotels
Managing Swiss Hospitality: How cultural antecedents of innovation and customer-oriented value systems can influence performance in the hotel industry
Customer orientation dissimilarity, sales unit identification, and customer-directed extra-role behaviors: Understanding the contingency role of coworker support
Firm orientation, community of practice, and Internet-enabled interfirm communication: Evidence from Chinese firms
What the eye does not see, the mind cannot reject: Can call center location explain differences in customer evaluations?
Effective communication styles for the customer-oriented service employee: Inducing dedicational behaviors in luxury restaurant patrons
Customer orientation for decreasing time-to-market of new products: IT implementation as a complementary asset
Is it better for salespeople to have the highest customer orientation or a strong fit with their group's customer orientation? Findings from automobile dealerships
The differing effects of technology on inside vs. outside sales forces to facilitate enhanced customer orientation and interfunctional coordination
Does Customer Orientation Mediate the Effect of Job Resourcefulness on Hotel Employee Outcomes? Evidence from Iran
Mindfulness, reliability, pre-emptive conflict handling, customer orientation and outcomes in Malaysia's healthcare sector
Do emotions play a mediating role in the relationship between owner leadership styles and manager customer orientation, and performance in service environment?
Does salesperson's customer orientation create value in B2B relationships? Empirical evidence from India
Empowerment in hospitality organizations: Customer orientation and organizational support
The innovativeness of Born-Globals and customer orientation: Learning from Indian Born-Globals
Service development as practice: A rhetorical analysis of customer-related arguments in a service development project
Enacting customers—Marketing discourse and organizational practice
Understanding the role of marketing–purchasing collaboration in industrial markets: The case of Russia
The effects of sales supervisor relationships on work meaning: The case of Canadian and Chinese salespersons
Supplier traits for better customer firm innovation performance
Innovation and performance outcomes of market information collection efforts: The role of top management team involvement
Performance implications of customer-linking capabilities: Examining the complementary role of customer orientation and CRM technology
Effect of customer orientation and entrepreneurial orientation on innovativeness: Evidence from the hotel industry in Switzerland
Customer interactivity and new product performance: Moderating effects of product newness and product embeddedness
Web site customer orientations, Web site quality, and purchase intentions: The role of Web site personality
The Role of Customer Orientation as a Moderator of the Job Demand–Burnout–Performance Relationship: A Surface-Level Trait Perspective
Expanding the sales professional's role: A strategic re-orientation?
Creating a market-oriented product innovation process: A contingency approach
Enhancing value for Chinese shoppers: The contribution of store and customer characteristics
Customer orientation and innovativeness: Differing roles in New and Old Europe
Airline relationship quality: An examination of Taiwanese passengers
Performance implications of the direct and moderating effects of centralization and formalization on customer orientation
Customer orientation in electronic government: Motives and effects
Customer orientation among employees in public administration: A transnational, longitudinal study
Customer orientation, conflict, and innovativeness in Japanese sales departments
Marketing Resources and Firm Performance Among SMEs
Diversity at the executive suite: A resource-based approach to the customer orientation–organizational performance relationship
The impact of developmental experience, empowerment, and organizational support on catering service staff performance
Is collectivism a liability? The impact of culture on organizational trust and customer orientation: a seven-nation study
Serviceflow beyond workflow? IT support for managing inter-organizational service processes
Market orientation and customer satisfaction: Evidence from British machine tool industry
E-commerce and corporate strategy: an executive perspective
Firm market orientation and salesperson customer orientation: interpersonal and intrapersonal influences on customer service and retention in business-to-business buyer–seller relationships
Antecedents and consequences of relationship quality in hotel industry
The effects of incentives and personality on salesperson's customer orientation
Integrating customer orientation, corporate entrepreneurship, and learning orientation in organizations-in-transition: an empirical study
Organizational learning capacity and internal customer orientation within strategic sourcing units
How critical is internal customer orientation to market orientation?
Customer evaluation of service employee's customer orientation: extension and application
The impact of quality practices on customer satisfaction and business results: product versus service organizations
The indirect effects of organizational controls on salesperson performance and customer orientation
The measurement of a market orientation and its impact on business performance
Ten tools for customer-driven product development in industrial companies
Dynamic and customer-oriented workplaces: implications for HRM practice and research