Business model innovation through Industry 4.0: A review
آشنایی با موضوع
مشتری مداری یعنی ارائه خدمت به مشتری قبل، حین و بعد از ارائه خدمات. باتوجه به روند جهانی شدن، اگر سازمانی تمایل به موفقیت داشته باشد و بخواهد سهم عمده ای از بازارها و سود سرشاری را نصیب خود نماید، حتماً مشتری مداری را سرلوحه همه امور خود قرار خواهد داد. مشتریان راضی منبع سود شرکت ها هستند. شرکت هایی که نمی توانند مشتریان را راضی نگهدارند، در درازمدت از بازار حذف خواهند شد. ارایه خدمات به مشتریان با کیفیت عالی و به طور مستمر، موجب ایجاد مزیت های رقابتی برای شرکت می شود. خدمت یا محصولی که نتواند نیازها، خواسته ها و انتظارات مشتریان را برآورده کند، ایده آل محسوب نمی شود. هر سازمان یا شرکت باید ترکیب مناسب، عملکرد مناسب، دوام مناسب و قیمت مناسب را در مورد هر محصول یا خدمت در نظر بگیرد. مشتریان به ما کمک می کنند تا متناسب بودن را شناسایی کنیم و تنها کاری هم که ما باید انجام دهیم، این است که از آنها نظرخواهی کنیم.
در این صفحه، تعداد 146 مقاله انگلیسی از ژورنال ها و مجلات معتبر پایگاه ساینس دایرکت (ScienceDirect) درباره موضوع مشتری مداری آرشیو شده است که شما می توانید مقالات مورد نظر خود را بر اساس سال انتشار، موضوع مقاله، وضعیت ترجمه و تعداد صفحات، انتخاب نموده و دانلود فرمایید.
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در صورتی که مقاله لاتین مورد نظر شما تا کنون به زبان فارسی ترجمه نشده باشد، واحد ترجمه پایگاه ISI Articles با همکاری تنی چند از اساتید و مترجمان با سابقه، آمادگی دارد آن را در اسرع وقت و با کیفیت مطلوب برای شما ترجمه نماید.
The moderated mediating effect of international diversification, technological capability, and market orientation on emerging market firms' new product performance
Facilitating dynamic marketing capabilities development for domestic and foreign firms in an emerging economy
Shaping the organizational citizenship behavior or workplace deviance: Key determining factors in the hospitality workforce
Succeeding on social media: Exploring communication strategies for wine marketing
An Empirical Investigation of Factors Influencing the Development of Positioning Strategy
How sales strategy translates into performance: The role of salesperson customer orientation and value-based selling
Efficiency and effectiveness of small retailers: The role of customer and entrepreneurial orientation
Analyzing the impact of knowledge management on CRM success: The mediating effects of organizational factors
Motivating salesperson customer orientation: insights from the job characteristics model
Assessing customer orientation in the context of buyer/supplier relationships using judgmental modelling
Performance of green supply chain management: A systematic review and meta analysis
Promoting acceptance of direct load control programs in the United States: Financial incentive versus control option
Modeling the impact of service innovation for small and medium enterprises: A system dynamics approach
Rethinking sustainability in the tour-operating industry: Worldwide survey of current attitudes and behaviors
Home country institutions, social value orientation, and the internationalization of ventures
Understanding the impact of social media usage among organizations
Understanding the role of technology in service innovation: Comparison of three theoretical perspectives
Linking sustainability-oriented innovation to supply chain relationship integration
Big data analytics sentiment: US-China reaction to data collection by business and government
Business orientation policy and process analysis evaluation for establishing third party providers of reverse logistics services
Market driving at Bottom of the Pyramid (BoP): An analysis of social enterprises from the healthcare sector
Social media analytics for enterprises: Typology, methods, and processes
How store service quality affects attitude toward store brands in emerging countries: Effects of brand cues and the cultural context
Greetings as a device to find out and establish the language of service encounters in multilingual settings
Waiting for the customer: Multimodal analysis of waiting in service encounters
Assessing regional digital competence: Digital futures and strategic planning implications
Business model design in sustainable entrepreneurship: Illuminating the commercial logic of hybrid businesses
The influence of firm-specific and country-specific advantages in the internationalization of emerging market firms: Evidence from Turkey
Applying complexity theory: A primer for identifying and modeling firm anomalies
The role of IT application orchestration capability in improving agility and performance
Branding the family firm: A review, integrative framework proposal, and research agenda
An approach to value-based simulator selection: The creation and evaluation of the simulator value index tool
Complaint as a persuasion attempt: Front line employees perceptions of complaint legitimacy
Customer orientation as a multidimensional construct: Evidence from the Russian markets
Strategic orientations, joint learning, and innovation generation in international customer-supplier relationships
Students as customers in higher education: The (controversial) debate needs to end
Propensity to trust salespeople: A contingent multilevel-multisource examination
Public perceptions of private security in shopping malls: A comparison of the United Kingdom and South Korea
Relational communication and illusionary loyalty: Moderating role of self-construal
Green innovation, indeed a cornerstone in linking market requests and business performance. Evidence from the Spanish automotive components industry
Relationship quality as an antecedent of customer relationship proneness: A cross-cultural study between Spain and Mexico
Facilitating the chain of market orientation to value co-creation: The mediating role of e-marketing adoption
The role of economic and normative signals in international prosocial crowdfunding: An illustration using market orientation and psychological capital
Enterprise Architectures for the Digital Transformation in Small and Medium-sized Enterprises
The effects of traveling for business on customer satisfaction with hotel services
The use of asset specific investments to increase customer dependence: A study of OEM suppliers
Selling Value in Business Markets: Individual and Organizational Factors for Turning the Idea into Action
Customer Co-Creation and Exploration of Emerging Technologies: The Mediating Role of Managerial Attention and Initiatives
Customer and selling orientations of retail salespeople and the sales manager's ability-to-perceive-emotions: A multi-level approach
Effect of Nurses' Emotional Labor on Customer Orientation and Service Delivery: The Mediating Effects of Work Engagement and Burnout
Recessionary period activities in forest sector firms: Impacts on innovativeness
Workplace ostracism and proactive customer service performance: A conservation of resources perspective
An empirical investigation of the antecedents and performance outcomes of export innovativeness
The unbalanced indirect effects of task characteristics on performance in professional service outsourcing
Hotel property performance: The role of strategic management accounting
Relationship-based product innovations: Evidence from the global supply chain
Where the eyes go, the body follows?: Understanding the impact of strategic orientation on corporate social performance
The Task to Design Highly Service-oriented Product-Service System
A sampling based sentiment mining approach for e-commerce applications
Seeing is not necessarily liking: Advancing research on package design with eye-tracking
Financial performance of servitized manufacturing firms: A configuration issue between servitization strategies and customer-oriented organizational design
Aesthetic labor and visible diversity: The role in retailing service encounters
Specificities Identification of Value Management of Companies Providing Transport Services
Breakthrough innovation in international business: The impact of tech-innovation and market-innovation on performance
Service innovativeness and the structuring of organizations: The moderating roles of learning orientation and inter-functional coordination
When Plentiful Platforms Pay Off: Assessment Orientation Moderates the Effect of Assortment Size on Choice Engagement and Product Valuation
Performance implications of information-value offering in e-service systems: Examining the resource-based perspective and innovation strategy
Issues in Supply Chain Management: Progress and potential
The dining experience of Beijing Roast Duck: A comparative study of the Chinese and English online consumer reviews
A national culture perspective in the efficacy of supply chain integration practices
An examination of effectiveness of demand pull practices for accomplishing sustainable development in manufacturing industries