شناسایی معیارهای مدیریت ارزش شرکت های ارائه دهنده خدمات حمل و نقل

Value management belongs to relatively new fields of general management. Companies increasingly place emphasis on activities oriented on competitiveness improvement also through providing value. In application in company conditions, value management belongs to fields of management which subjects to some specificities in dependence on orientation of companieś sector of activity. In companies providing services there exist differences of generally applicable elements or tools of value management application. Transport services providers belong to companies in which it is even necessary to adjust generally applicable components of value management. Such need is caused in particular by difference of stakeholders since the customer isn’t at the same time the final consumer. Importance of provided values for these two specific stakeholders is evident in particular from benefit for transport companies’ point of view. Output of article which is part of research works is to create model oriented on value management for companies providing transport services.