دانلود مقاله ISI انگلیسی شماره 100508
ترجمه فارسی عنوان مقاله

بهبود فرایندها در مدیریت محیط زیست سازمانی و کیفیت زندگی مرتبط با کار در یک شرکت تحقیقاتی بخش عمومی

عنوان انگلیسی
Improvement of Processes in Managing the Organizational Climate and Work-Related Quality of Life in a Public-Sector Research Company
کد مقاله سال انتشار تعداد صفحات مقاله انگلیسی
100508 2017 8 صفحه PDF
منبع

Publisher : Elsevier - Science Direct (الزویر - ساینس دایرکت)

Journal : Procedia Computer Science, Volume 121, 2017, Pages 475-482

ترجمه کلمات کلیدی
مدیریت فرآیند، بهبود فرآیندها، جو سازمانی، کیفیت زندگی مرتبط با کار،
کلمات کلیدی انگلیسی
Process management; improvement of processes; organizational climate; work-related quality of life;
پیش نمایش مقاله
پیش نمایش مقاله  بهبود فرایندها در مدیریت محیط زیست سازمانی و کیفیت زندگی مرتبط با کار در یک شرکت تحقیقاتی بخش عمومی

چکیده انگلیسی

The objective of this article is to present the contribution of process management for implementation of improvements, through intervention, monotoring and evalaution of processes, in the organizational climate and work-related quality of life of a decemtralized unit of the Brazilian Agribultural Research Company (Empresa Brasileira de Pesquisa Agropecuária - Embrapa). For this, we used the action research method. The data were collected from discussions in focus groups and a semi-structured questionnaire. During the improvement phase, quality measurement tools were used to prioritize and critically analyze the causes and problems, as well as to validate a new diagram of processes by applying the Bizagi® software. The study is qualitative and descriptive in nature. Among the main results of the improvement efforts are standardization of operational procedures, simplification and rationalization of work and stimulation of participative management with the involvment, participation and cooperation of all the involved parties.