دانلود مقاله ISI انگلیسی شماره 108413
ترجمه فارسی عنوان مقاله

طرف تاریکی کارآیی منابع انسانی با کارایی بالا در اقتصاد بازدید کننده

عنوان انگلیسی
The dark side of high performance human resource practices in the visitor economy
کد مقاله سال انتشار تعداد صفحات مقاله انگلیسی
108413 2018 8 صفحه PDF
منبع

Publisher : Elsevier - Science Direct (الزویر - ساینس دایرکت)

Journal : International Journal of Hospitality Management, Volume 74, August 2018, Pages 122-129

ترجمه کلمات کلیدی
قلدری در محل کار، آزار و اذیت در محل کار، سیستم کار با کارایی بالا، نظریه تبادل اجتماعی رفتار سازمانی،
کلمات کلیدی انگلیسی
Workplace bullying; Workplace harassment; High performance work systems; Social exchange theory; Organisational behaviour;
پیش نمایش مقاله
پیش نمایش مقاله  طرف تاریکی کارآیی منابع انسانی با کارایی بالا در اقتصاد بازدید کننده

Enhancing employee performance and improving staff retention are key objectives within the visitor economy, especially among the subset of tourism and hospitality businesses where there is a strong emphasis on ‘people first’ practices. A significant threat to achieving these sector goals is the presence of psychosocial risk factors associated with abuse and ill-treatment at work. This study examines the role of workplace bullying in the relationship between two organisational approaches to support workforce performance, high performance work systems and perceived organisational support, and employee engagement and retention. Our findings indicate that bullying weakens or even reverses the impact of these organisational initiatives, with HPWS found to increase perceived exposure to bullying. The paper discusses the implications for the visitor economy, particularly, the need to enhance the perception of concern for employee wellbeing and create healthy work environments in the sector if organisational efforts to enhance engagement and retention are to be effective.