استفاده از روال کار مشاهده ابزار برای ترویج بهبود مستمر در خط تولید

The corporate world increasingly demands excellence in providing products and services to improve the quality and reduce costs. This is a standard practice for organizations where the human and material resources need to be used more efficiently through the development of best practice to ensure these factors. To meet these needs ergonomics has gained high visibility in the process, helping to simplify activities, practices of continuous improvement to ensure and improve the quality of life at work as a result providing greater productivity. The goal of ergonomics is to analyze the different ways that involve the work and the man, through the study of postures, body movements and tasks of day-to-day, offering greater safety and comfort in the implementation of activities. This study was conducted in an automotive industry, for you analyze the efficiency of a tool to promote continuous improvement and documentation processes, intended to improve outcomes related to quality and the satisfaction of the end customer, tool called Operations Note the Line production. Checking your contribution to the official documents of operational methods of registration routine, their contribution to the improvement of ergonomics in the production line and also the mode of application of this tool. Information was acquired through a field survey with questionnaires for company employees, review of internal documents and observation of routine activities in the productive process of the company. Improvements in the job are recorded and documented. To achieve the best results in terms of quality dimensions and ensure customer satisfaction this paper presents a mechanism called Job Observation (structured method) to strengthen the standardization on a production line. Some definitions and relevant aspects are also discussed in a way to demonstrate the application of this method in a production line. Results and comments from the application of this methodology are also presented.