مجتمع RFID با سیستم تضمین کیفیت - چارچوب و برنامه های کاربردی

A quality assurance system (QAS) is designed and used to inspect product quality, determine causes of abnormal by collecting, analyzing and testing data from the product line, and then determining how an improvement plan should be conducted. By utilizing radio frequency identification (RFID), a QAS may be able to detect, and even prevent, quality problems more effectively than the traditional quality assurance system. The proposed framework provides a structure for an RFID-based QAS that allows on-site staff to monitor complicated variations in production process by handling numerous possible abnormalities simultaneously. Two industry applications are provided to demonstrate using of the proposed framework.

The primary aim of quality assurance (QA) is to ensure that customers are satisfied with the products produced. A quality assurance system (QAS) enables quality assurance with a framework comprising input, processes, and output over a long period. Therefore, designing and constructing a quality assurance system that prevents poor-quality products from being shipped to customers and has a systemic procedure for controlling damage and dealing with customer complaints is crucial to most companies decision-marking. One method of constructing a global QAS that can be utilized by international communities and multi-national enterprises is to follow the ISO 9000 quality standard. By following this standard, a QAS can encompass major processes in an organization from product design and production process to the customer service operations that may require many quality control skills to reduce system variation (Turk, 2006). The principles of the Plan, Do, Check, and Action (PDCA) are important parts of the ISO 9000 standard, which requires organizations to improve quality continuously. Since a QAS requires managing process and related document/data, using a technology such as RFID can enhance the effectiveness of the system and ultimately provide a capability for preventing defects via data analysis (Käschel, Teich, & Zacher, 2002). This work presents a novel framework for integrating RFID technology in a QAS to improve its effectiveness. The QAS framework includes shop floor and customer service (marketing). Within the proposed framework, once an anomaly occurs in the operation process, the RFID technology promptly activates the QAS to respond to customers and suppliers, thereby reducing the bullwhip effect and shortening customers claim response times.

This research proposes a framework to illustrate the structure for an RFID-based QAS that allows on-site staff to monitor complicated variations in the process by handling numerous possible abnormalities simultaneously. The stages for design and implement such an integrated QAS are classified as acquire, analysis, action, and audit phases. Detailed information input, source of data, and possible application fields of RFID are discussed. In the two applications, RFID technology has been utilized to automate daily transactions, thereby reducing cost and human error and facilitating swift response during data entry operations. The initial goal for the two applications has been achieved, and problems have emerged during implementation has been resolved using the feedback process. In short, RFID applied to the lives of consumers can produce benefits such as instant inventory management, reduce labor costs, improve operating efficiency and operating capacity, improve decision-making standards, and monitor the process for stolen and counterfeit goods, timely detection of errors, paperless offices, good quality control and customer service standards. RFID technology has met the expectation of the experts so far. However, the application of RFID has several problems; for instance, the cost of tags is high, signals can easily be inferred with, certain wave bands are controlled, private right is traced and used, air and surface moisture reduces reading rate and factories are unwilling to cooperate with a factory owner. The development of RFID still has many obstacles that must be resolved. However, the QAS for production and marketing integrates a variety of methods and technological advances that must be advanced. Therefore, further empirical studies are warranted in this discipline to identify development directions for society.