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تحقیق در مورد استفاده از مدیریت پروژه در تغییر فرهنگ سازمانی در موسسات اداری عمومی

عنوان انگلیسی
Research on the Use of Project Management in Organizational Culture Change in Public Administration Institutions
کد مقاله سال انتشار تعداد صفحات مقاله انگلیسی ترجمه فارسی
3305 2012 6 صفحه PDF 9 صفحه WORD
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Publisher : Elsevier - Science Direct (الزویر - ساینس دایرکت)

Journal : Procedia Economics and Finance, Volume 3, 2012, Pages 617–622

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روش تحقیق

نتایج به دست آمده

ترجمه کلمات کلیدی
نهادهای دولتی - تغییر سازمانی - مدیریت پروژه - ارزشهای سازمانی - رفتار سازمانی
کلمات کلیدی انگلیسی
ترجمه چکیده
نظریه‌پردازان نوین تاکید دارند که مدیریت در همه سازمان‌های امروزی مورد نیاز است؛ چه این سازمان‌ها اقتصادی باشند، چه نباشند. مدیریت، در سازمان‌هایی که هیچ ویژگی اقتصادی ندارند (مانند موسسات دولتی) اهمیت بیشتری هم دارد زیرا این‌گونه سازمان‌ها بر اساس اصل سود و زیان اداره نمی‌شوند. از این رو، پژوهش در زمینه مدیریت پروژه در نهادهای دولتی عمومی اقدامی ثمربخش است چون می‌تواند بر نقاط قوت و ضعف تاکید کند و در درازمدت هم سطح کشورها یا مناطق توسعه‌ی درگیر را بالا می‌برد. در این مطالعه وضعیت فرهنگ سازمانی و تحول در نهادهای دولتی که ناشی از اجرای پروژه‌ها در سطح ملی و برنامه‌های بین المللی است به صورت مقایسه‌ای تجزیه و تحلیل شده است. روش من شامل بررسی‌های انجام شده در مرکز نهادهای عمومی دولتی در تارگو مورس، مصاحبه با چند کارمند مهم دولتی، بررسی دقیق منابع و بحث و گفتگو در این زمینه با هماهنگ کننده دکترایم است. نتایج تا این لحظه (حداقل، در مکان‌های مورد بررسی در رومانی) تصویری از فرهنگ سازمانی ارائه می‌کند که بین سنت و مدرنیته است. پس از پیاده‌سازی پروژه انتظار می‌رود که دولت رومانی شفاف‌تر عمل کند و بیشتر در خدمت شهروندان باشد، بویژه در حوزه‌ی مسایل عصبی زندگی؛ همچنین دستمزدهای بهتری برای کارمندان خود در نظر بگیرد و به این ترتیب انگیزه آنها را بالا ببرد.
ترجمه مقدمه
پیتر دراکر می‌گوید که "... مدیریت در همه سازمان‌های جدید مورد نیاز است، بدون در نظر گرفتن اینکه آیا اقتصادی هستند یا نه. در واقع من متوجه شدم که مدیریت در سازمان‌هایی که هیچ‌گونه ویژگی اقتصادی ندارند، مانند سازمان‌های بدون پروفایل‌ مالی (همان به اصطلاح بخش‌های اجتماعی و نهادهای دولتی)، ضروری‌تر است. این سازمان‌ها به مدیریت نیاز دارند زیرا در معرض اصول تحمیل شده‌ی سود و زیان نیستند" (دراکر، 1996).
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پیش نمایش مقاله  تحقیق در مورد استفاده از مدیریت پروژه در تغییر فرهنگ سازمانی در موسسات اداری عمومی

چکیده انگلیسی

Modern theoreticians emphasize that management is required in all modern organizations, economic or not, possibly being even more necessary in organizations that have no economic character, such the state institutions as they are not governed by the principle of profit and loss. Hence, research in the field of project management within the institutions of public administration is a potentially fruitful one, as it can emphasize strengths and weaknesses in the field, and, in the long run, contributes to raising the level of the countries or development regions involved. In my present study, there is a comparative analysis of organizational culture state of art and changes in public institutions, as a result of the implementation of projects within national and international programs. My methodology includes surveys conducted at the headquarters of public administration institutions in Targu Mures, interviews with a few important public clerks, and library study and discussions with my PhD coordinator in this field. Results up to this moment – from the surveyed locations in Romania, at least - give the picture of an organizational culture that is in between tradition and modernity. As an outcome of project implementation, it is expected that the Romanian public administration will be to a larger degree transparent and in the service of the citizen, more involved in several neuralgic areas of public life, and also have better wages for its employees, thus motivating them.

مقدمه انگلیسی

Peter Drucker highlighted that " management is required in all modern organizations, regardless of whether or not economic. In fact I realized that it is more necessary in organizations that have no economic character, such as those that do not have a financial profile (the so-called social sector or state institutions). They need management as they are not subject to the discipline imposed by profit and loss" Drucker, 1996. Project management is much discussed today Lock, 1996, as well as research on organizational culture change in different institutions Preda, 2006 as it can greatly improve the role of human resources by changing the organizational culture of an institution, Androniceanu, 2008. The notion of organizational culture defines a system of values, assumptions, beliefs and norms shared by members of an organization (company, government agency, non-profit organization, museum, etc...) which unite the organization. Peters and Waterman consider organizational culture as "a coherent and overarching system of shared values, transmitted through symbolic means such as stories, myths, legends, slogans, anecdotes, stories" Hofstede, 1991. Most experts acknowledge that the components of organizational culture do not all have the same level of visualization and consistence Wanna, 2007. However, most researchers consider the following components of organizational culture: symbols, values, rules of conduct, and rituals and ceremonies. The concept of symbol is used to characterize organizational phenomena and their manifestations at different levels. Often symbols are used in dealing with other cultures to express some similarities or differences. A culture can be seen as a system of symbols that are designed to maintain order and make it functional. Another important element is the representation function of symbols, which reveals that they represent something different or something more than the symbol itself, whether it is a material component or not. A third element refers to the assumption that symbols or the symbolic reality have their own logic. This logic can be found in generating certain attitudes and behaviours. Symbols can wear a variety of forms. They can be divided, for example, in: verbal symbols, material symbols, and several others.Thus: http://iew3.technion.ac.il/Home/Users/anatr/symbol.html. Values are preferences held by groups, core beliefs and norms that define the forms of action and thinking. More specifically, they form the philosophy of the organization and determine its charter of conduct expressed by internal regulations, job descriptions, as well as systems of rewards and sanctions adopted. Values established prohibitions, taboos, the margins of freedom that should not be violated. Norms of behaviour anticipate the attitudes expected to be adopted by employees within and outside the organization, and rewards or sanctions triggered by compliance or violation of them, respectively, Les cultures organisationnelles du travail, http://savoir.fr/les-cultures-organisationnelles-du-travail. Rules of conduct can be: A ritual is a set of planned actions with emotional content, combining different ways of expression of organizational culture. They often have both a practical purpose as well as a symbolic one. Examples of rituals within an organization include hiring a new person, exclusion, that is dismissal of an employee working in a group, retirement ceremonies, and integration rituals in achieving goals and providing significant symbols (medals, certificates, badges and so on). The ceremony is a collective event, in a formal and solemn manner, which often expresses an awareness of tradition and history of the company. The ceremonies are celebrations of cultural values and basic assumptions of the organization, and are events that reflect and honour the organizational culture, and people remember them over time. One of the important functions of organizational culture is to maintain a certain social order within the organization by providing a collective mental model that makes each employee aware of the given roles and positions. One can appreciate that this process takes place in two dimensions, through institutionalization of the beliefs and values of the company in stories and myths, and through the transmission and enrichment of future generations within their organization, Hofstede, 1991.

نتیجه گیری انگلیسی

Most Romanian public institution employees dont to seem to value inventiveness (only 10% of the employees), despite the fact that they value punctuality and efficacy: this could explain the low index of EU funds absorption in Romania, generally. The relatively small number of really professional project managers also contributes to this low absorption. Only 50% of employees believe that their organization has policies and procedures by which their institutions function, this small percentage resulting in slowdown; 60% of clerks consider searching the internet as the main way to identify new sources of funding, which appears to be a positive feature as finding partners online saves resources. Most employees (60%) believe that to be successful in attracting funds knowledge is necessary first. It is a positive and real feature, but, as we have seen they must further take part in a considerable amount of organizational culture and project management training sessions to be really able for a positive organizational change in the future. Providing financial incentives is considered by far a necessary element for the emergence of good practices in the organization by 60% of the employees. It seems we should not minimize the importance of financial motivation, especially for public administration clerks that are currently underpaid and thus under-motivated. Most employees (40%) have seminars on community projects / national legislation, 30% in their specific area and 30% in other areas. These percentages are good, despite the relatively weak average - compared to other communist countries like Hungary, Slovenia, Czech Republic, and Poland - concerning these issues. Excessive bureaucracy is considered to be the greatest threat to the institution by 70% of employees, followed by changing legislation in the field (20% of respondents). Excessive bureaucracy increases workload at the expense of efficiency. Efficiency of pretty much all state institutions in Romania suffers to some extent from legislative instability. 90% of employees believe that anyone can address questions to anyone in the organization. This is a really democratic feature which stands at the grounds for any future development in the field of project management. 80% of clerks believe that authority is centralized, only 20% believing that there is a decisional autonomy at different levels. This could be a serious deficiency of institutions in Romania. The most common Western European model is that the more autonomous an institution is, the more effective it is, although this can depend on the characteristics of the society concerning power distance. Occasionally, we can have countries that are doing well in spite of the relatively high power distance index, but these usually do not follow a European model of development. The Romanian society is yet to decide which model it suits it better. Most people (60%) remain in the institution "in need of a job" and "because they have no alternative." On the one hand, it seems a pessimistic perspective. On the other hand, it may suggest the image of a quasi-inert society, with people who do not dare take too much initiative. In spite of all its problems, Romanian public management has definitely made important progresses in the field of project management, Marian, 2011, the fruits of which are especially visible in the Bucharest and Western Development Region. There are important projects implemented in this field in the 7 Centre Development Region also, even if at a smaller extent, and we are expecting even more projects in the near future.

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