پیاده سازی سیستم مدیریت کیفیت ایزو 9001 در دنیا و ضرورت استراتژیکی ان

Over past 60 years quality management has shown it's importance in increasing competitiveness of companies and economies. The aim of this paper is to review implementation process of the most popular and effective quality management system ISO 9001 in the world and identify it's strategic necessity. This paper is divided into three parts. In the first part author introduces quality management as important part of economies competitiveness thru Global Competitiveness report. In the second part author examines benefits and strategic importance of quality management systems from perspectives of company. And in the third part author views a situation of ISO 9001 quality management system implementation in the world. At the end author makes a conclusions about quality management system's implementation process in the world. Main method used in this paper is monographic method.