ارزیابی عملکرد مدیریت دانش: رویکرد آلی

Knowledge management (KM) strategy is the planned or actual coordination of a firm's major goals and learning, in time, that continually co-align its knowledge-based resources with the environment. This study combined a survey study and system dynamics (SD) simulation to demonstrate an organic KM performance evaluation approach. The survey study was conducted based on a sample of 143 construction contractors, and used structural equation modeling (SEM) techniques to develop a KM performance index for reviewing the key elements that underpin KM strategy. The SD simulation predicted the development of KM strategy configurations and the evolution of KM performance over time.