دانلود مقاله ISI انگلیسی شماره 46371
ترجمه فارسی عنوان مقاله

نوآوری از طریق رسانه های اجتماعی در بخش دولتی : اطلاعات و تعاملات

عنوان انگلیسی
Innovation through social media in the public sector: Information and interactions
کد مقاله سال انتشار تعداد صفحات مقاله انگلیسی
46371 2014 12 صفحه PDF
منبع

Publisher : Elsevier - Science Direct (الزویر - ساینس دایرکت)

Journal : Government Information Quarterly, Volume 31, Supplement 1, June 2014, Pages S106–S117

ترجمه کلمات کلیدی
رسانه های اجتماعی - میکروبلاگینگ - دولت - اطلاعات - فعل و انفعالات - چین
کلمات کلیدی انگلیسی
Social media; Microblogging; Government; Information; Interactions; China
پیش نمایش مقاله
پیش نمایش مقاله  نوآوری از طریق رسانه های اجتماعی در بخش دولتی : اطلاعات و تعاملات

چکیده انگلیسی

This paper conducts a content analysis on the performance of information and interactions in selected Chinese government microblog accounts as innovations in the public sector. In specific, the study examines the quantity, content, stakeholders related, government levels related, timeliness, forms, language styles, sources of message, the use of push, and responses in government accounts. The study finds that a majority of messages in government microblog accounts were posted for self-promotion rather than service delivery. The forms, languages and timeliness of information posted tend to be monotonous, rigid and formal, and the interactions between governments and the public in government microblog accounts were mostly insufficient and preliminary. Furthermore, a longitudinal comparison between data in two sequential years also indicates that government use of microblogs is improved over time. Based on the findings, the paper provides relevant recommendations to governments.