ارزیابی کیفیت حمل و نقل اتوبوس و قطار در مجارستان

The quality offered by railway and national bus providers (state and look of the vehicles, inner appearance, ticket purchasing options) plays a major part in the public transportation system in Hungary. These quality measurements influence passengers in their choice of travelling method. The presence of parallelism of railway and bus transportation is an actual problem in long-distance transportation in Hungary. The main purpose of the transportpolitics is to increase the role of the railway in the public transport system. Consequently, it is necessary to prefer and donate those transport modes, which need high infrasturture. Furthermore, maintaining or increasing the railway’s competitiveness (for example: Budapest – Győr) is also required. In Hungary, both of the public transport modes are demanded compensation subsidy – because of the social discounts - by the government. Holding this subsidy in an optimal value is one of the most emphasizing task from the decision-making too. The solution of this problem lies not only in professional traffic organizing methods, but also regarding the needs of passangers and satisfying said needs. Defining the optimal demand for the development of this subject is based on interviewing passengers directly. The questions asked are specifically targeting perception of the quality of service. Based on this perception conclusions can be drawn regarding passengers’ choice of transportation methods. The purpose of our subject is to use the results gotten from the questionnaires to give a general idea of the demands from the passenger’s side, especially in case of co-existence of the possiblity of transportation by bus and railway.