دانلود مقاله ISI انگلیسی شماره 80673
ترجمه فارسی عنوان مقاله

روش های مدیریت کیفیت و تاثیر آنها بر عملکرد مالی شرکت ها: یک مطالعه استرالیایی

عنوان انگلیسی
Quality management approaches and their impact on firms׳ financial performance – An Australian study
کد مقاله سال انتشار تعداد صفحات مقاله انگلیسی
80673 2016 13 صفحه PDF
منبع

Publisher : Elsevier - Science Direct (الزویر - ساینس دایرکت)

Journal : International Journal of Production Economics, Volume 171, Part 3, January 2016, Pages 381–393

ترجمه کلمات کلیدی
مدیریت کیفیت؛ عملکرد مالی؛ ساخت؛ SME؛ کمی؛ داده های ثانویه؛ استرالیا
کلمات کلیدی انگلیسی
Quality management; Financial performance; Manufacturing; SME; Quantitative; Secondary data; Australia
پیش نمایش مقاله
پیش نمایش مقاله  روش های مدیریت کیفیت و تاثیر آنها بر عملکرد مالی شرکت ها: یک مطالعه استرالیایی

چکیده انگلیسی

The study of small manufacturing firms typically focuses on issues of entrepreneurship, business or operations strategy. Alternate issues remain scarce, and the implications for organisational performance are modest. In the Australian context, managers have often been criticised for their failure to recognise that quality and innovation are a key driving force to performance. This research utilises the work of several authors to develop quality orientations for small Australian manufacturing firms (SAMFs) to purposefully bridge the gaps in the business literature, and enable the evaluation of various performance outcomes. Specifically, this study investigates whether a firm׳s stated quality orientation is useful in differentiating firm performance. The research utilises longitudinal panel data gathered by the Australian Bureau of Statistics growth and performance survey over four years from financial year 1995 to 1998. We demonstrate that firm quality management orientation does provide a statistically significant financial performance advantage (and by inference survival advantage) over those SAMFs who do not engage in quality management. The research is a significant addition to the quality – financial performance literature, and provides a pathway forward for the use of two new financial (productivity) ratios as performance measures.