دانلود مقاله ISI انگلیسی شماره 41844
ترجمه فارسی عنوان مقاله

ارزیابی کیفی محصول با استفاده از یک چارچوب کیفیت اطلاعات

عنوان انگلیسی
Quality evaluation of product reviews using an information quality framework
کد مقاله سال انتشار تعداد صفحات مقاله انگلیسی
41844 2011 14 صفحه PDF
منبع

Publisher : Elsevier - Science Direct (الزویر - ساینس دایرکت)

Journal : Decision Support Systems, Volume 50, Issue 4, March 2011, Pages 755–768

ترجمه کلمات کلیدی
استخراج متن - تقسیم بندی - بازیابی نظر
کلمات کلیدی انگلیسی
Text mining; Classification; Opinion mining; Opinion retrieval
پیش نمایش مقاله
پیش نمایش مقاله  ارزیابی کیفی محصول با استفاده از یک چارچوب کیفیت اطلاعات

چکیده انگلیسی

The ubiquity of Web2.0 makes the Web an invaluable source of business information. For instance, product reviews composed collaboratively by many independent Internet reviewers can help consumers make purchase decisions and enable enterprises to improve their business strategies. As the number of reviews is increasing exponentially, opinion mining and retrieval techniques are needed to identify important reviews and opinions to answer users' queries. Most opinion mining and retrieval approaches try to extract sentimental or bipolar expressions from a large volume of reviews. However, the process often ignores the quality of each review and may retrieve useless or even noisy documents. In this paper, we propose a method for evaluating the quality of information in product reviews. We treat the evaluation of review quality as a classification problem and employ an effective information quality framework to extract representative review features. Experiments based on an expert-composed data corpus demonstrate that the proposed method outperforms state-of-the-art approaches significantly.